Fast turnaround
- Scans arrive instantly — no shipping or disinfecting physical impressions.
- We start printing models within minutes of receiving your scan.
Send scans from any major intraoral scanner and let us handle the rest — faster turnaround, better accuracy, and no extra fees.
Send scans from every major intraoral scanner — no extra fees, no fuss.
A few small habits at chairside make a big difference to the quality of the scan we receive — and to how quickly we can return your case. Here’s the protocol we look for in a clean, workable digital impression.
Saliva, blood and pooled fluid scatter the scanner’s light and cause stitching errors. Isolate the area, dry with a gentle blast of air, and scan promptly — a clean field beats any post-processing fix.
Most scanners stitch best with a continuous sweep: occlusal → buccal → lingual, one quadrant at a time. Avoid jumping around or scanning in tight circles — it creates overlap and ghosting in the mesh.
Retract the gingiva fully before capturing the preparation, then scan the prep last when the field is at its cleanest. A clearly visible finish line is the single biggest factor in a well-fitting restoration.
Hold the wand at the scanner’s optimal focal length and roughly parallel to the surface. Pressing the tip against teeth or hovering too far away both cause focus errors the software has to guess around.
If an area looks warped, missing or doubled in the preview, delete that section in the scanner software and re-capture it. Stacking new data on top of bad data rarely improves it — and usually makes it worse.
Don’t scan blind and check at the end. Glance at the model on screen as you sweep — spot dropouts, holes and ghosting while you can still rescan with retraction in place.
Run the manufacturer’s calibration routine on the recommended schedule — usually weekly, or before any high-value case. Drift in the optics is invisible until you see distortion in a final restoration.
Capture at least one tooth either side of the prep, the full arch where practical, and a clear bite in MIP. The more surrounding anatomy we can see, the more accurately we can articulate and design the case.
Even a perfect scan needs context: shade, material, tooth number, occlusal scheme, and any patient notes. A complete Rx alongside the scan file avoids back-and-forth and keeps turnaround tight.
New to digital impressions or switching scanner? Get in touch — we’re happy to walk through your first few cases and help you get the most out of your system.