Postal options

Tracked returns, sorted

We've partnered with Royal Mail so you can send cases to us without leaving reception. Generate a tracked label, drop it at your nearest Post Office or parcel box, and we'll add the postage cost to your appliance invoice.

Choose your label

Fastest

Royal Mail

Tracked 24

£6.00 per parcel

Next-working-day delivery with full tracking. Best for time-sensitive cases, gold service orders, or anything needing to reach us the next day.

Create Tracked 24 label

Royal Mail

Tracked 48

£4.50 per parcel

Two-working-day delivery with full tracking. The economical option for standard orders where timing isn't critical.

Create Tracked 48 label

How it works

3 steps

Create your label

Click the button above for Tracked 24 or Tracked 48 and fill out the Royal Mail form with your return details.

Send your parcel

Drop it at your nearest Post Office or Royal Mail parcel box, or schedule a collection from your practice.

We add it to your invoice

The cost of the label is added directly to your appliance invoice — no separate payment needed.

Labels are single-use only

Please generate a new label for every parcel — reused labels can't be tracked or delivered correctly. Takes less than a minute each time.

Send us your first case

Open an account, request a price list, or just send a scan — we'll take it from there.

Request a price list Send us a case