Warranty

Every appliance, covered

We stand behind our workmanship. Tap any appliance to see its warranty period and terms — cover runs from the date of delivery, subject to fair wear and tear.

What's covered

How long is it covered?

Pick an appliance from the list — the panel shows its warranty period and terms.

6 months

Hard nightguard

A solid hard-acrylic Michigan / Tanner splint for severe bruxism and TMD — the most durable nightguard in the range.

Warranty cover
6 months from deliverySubject to fair wear & tear
6 months

MSi snoreguard

An adjustable mandibular advancement device with a robust three-bar-hook design and fully replaceable parts.

Warranty cover
6 months on the guard+ 2 years on metal partsSubject to fair wear & tear
6 months

Silensor-SL snoreguard

Two splints joined by flexible lateral connectors that hold the lower jaw forward — slim and comfortable.

Warranty cover
6 months from deliverySubject to fair wear & tear
6 months

Fused snoreguard

A robust single-piece appliance with no hinges or connectors — a low-maintenance option.

Warranty cover
6 months from deliverySubject to fair wear & tear
3 months

Soft nightguard

A flexible soft EVA guard for mild bruxism. Soft materials wear faster than hard, hence the shorter period.

Warranty cover
3 months from deliverySubject to fair wear & tear
3 months

Essix retainer

A next-generation thermoformed Essix retainer — virtually invisible, with a soft occlusion for comfort.

Warranty cover
3 months from deliverySubject to fair wear & tear
3 months

Zendura A retainer

A rigid-resin retainer with superior crack resistance and stain clarity.

Warranty cover
3 months from deliverySubject to fair wear & tear
3 months

Whitening trays

Supersealed, scalloped whitening trays — with or without gel reservoirs.

Warranty cover
3 months from deliverySubject to fair wear & tear
1 month

Retainer with pontic

A clear retainer with a pontic tooth to mask the gap after an extraction.

Warranty cover
1 month from deliverySubject to fair wear & tear
3 months

Soft-hard nightguard

Our most-ordered appliance — a 2mm soft inner bonded to a 1mm hard outer for moderate to severe bruxism.

Warranty cover
3 months from deliverySubject to fair wear & tear
3 months

Extra-thickness soft-hard

A harder-biased dual-laminate (1mm soft + 2mm hard) for severe grinders who need a more rigid bite surface.

Warranty cover
3 months from deliverySubject to fair wear & tear
3 months

B-Splint

An anterior midpoint contact splint (muscle deprogrammer), often prescribed for TMJ.

Warranty cover
3 months from deliverySubject to fair wear & tear
3 months

DAR-AL

A specialist mandibular repositioning splint with anterior lingual coverage, for advanced occlusal therapy.

Warranty cover
3 months from deliverySubject to fair wear & tear
3 months

Zendura FLX retainer

A dual-layer retainer — an elastomeric core for flexibility and a hard outer shell for grip.

Warranty cover
3 months from deliverySubject to fair wear & tear
3 months

Fixed retainer

A bonded fixed retainer wire bent to the tooth contours, supplied with a custom seating jig.

Warranty cover
3 months from deliverySubject to fair wear & tear
3 months

Custom gumshields

All custom gumshields, including designed and personalised options.

Warranty cover
3 months from deliverySubject to fair wear & tear

Warranty terms & making a claim

Return the appliance or supply images. To proceed with any warranty claim, the appliance must be returned to us for assessment, or clear photographs of the fault emailed to info@bridgedentallab.com. We're unable to process a claim without either the appliance itself or supporting images that let our technicians examine the fault.

What the warranty covers. Cover applies to genuine faults in the appliance — defects in the workmanship or the materials we supplied. It does not cover patient symptoms, comfort, tolerance or clinical outcomes, nor damage caused by misuse, accidental damage, changes to the patient's dentition after fitting, or normal wear and tear.

Assessment & eligibility. Every claim is assessed on its merits. We reserve the right to decline or void a claim where, in our reasonable judgement, the issue does not fall within these warranty terms.

Denture repairs are excluded. Denture repairs and additions are provided at the Company's discretion and fall outside our standard warranty coverage. Subsequent repairs, modifications or adjustments do not give rise to any warranty entitlement.

If you have a concern with an appliance, get in touch and we'll put it right — in most cases with a remake.

Send us your first case

Open an account, request a price list, or just send a scan — we'll take it from there.

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