Cancellation charges

Cancel quickly to keep costs down

Due to the efficiency of our lab, work moves quickly through production. To avoid any charges, please contact us immediately if you'd like to cancel a job.

Time matters. The sooner you reach us, the more likely we can stop work before any charges apply.

Contact us
Before models are processed

No charge

If no models have been processed yet, we can cancel your order without any charge. This is why getting in touch early matters.

Designed, not yet printed

£8.00 / job

If models have been designed but not yet printed, an £8.00 fee covers the digital design work that's already been done.

Models processed, not delivered

£14.00 / job

If models have already been processed, a flat fee of £14.00 applies to the whole job — one charge, regardless of how many models were printed.

Models processed & delivered

£14.00 / model

If you'd like to receive the printed models, the charge is £14.00 per model — so a two-model job would be £28.00.

Need to cancel a job? Get in touch as soon as possible — we'll do everything we can to stop work before any charges apply.

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