Turnaround

Know exactly when to expect it

Standard turnaround for every appliance we make, plus same-day and next-day express services for when your patients can't wait. All times are working days from receipt of your scan or impression.

Look it up

How long for a specific appliance?

Pick an appliance from the list — the panel shows its standard turnaround and your express options.

3 working days

Essix retainers

Thermoformed clear retainers — virtually invisible, with a soft, comfortable occlusion.

Turnaround
3 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
3 working days

Zendura retainers

Rigid-resin clear retainers with superior crack resistance and stain clarity.

Turnaround
3 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
3 working days

Essix with pontics

A clear retainer with a pontic tooth to mask the gap after an extraction.

Turnaround
3 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
3 working days

Additions

Adding a tooth or clasp to an existing denture, by prescription.

Turnaround
3 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
3 working days

Wax-ups

Diagnostic wax-ups — turnaround runs from the date you approve the design.

Turnaround
3 working days (from approval) — standard Working days from receipt Express: Gold 1 day · Silver 2 days
3 working days

Models

Study and working models printed or cast from your scan or impression.

Turnaround
3 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
3 working days

Aligners

Clear-aligner sets — turnaround runs from approval of the treatment plan.

Turnaround
3 working days (from approval) — standard Working days from receipt Express: Gold 1 day · Silver 2 days
5 working days

Soft nightguards

Flexible soft EVA guards for mild bruxism and clenching.

Turnaround
5 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
5 working days

Soft-hard nightguards

Our most-ordered appliance — a soft inner bonded to a hard outer for moderate to severe bruxism.

Turnaround
5 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
5 working days

Whitening trays

Supersealed, scalloped whitening trays — with or without gel reservoirs.

Turnaround
5 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
5 working days

Seating jigs

Custom seating jigs to position and bond fixed retainers accurately.

Turnaround
5 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
5 working days

Immediate dentures

Dentures made ready to fit on the day of extraction.

Turnaround
5 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
7 working days

Gumshields

Custom sports mouthguards, including designed and personalised options.

Turnaround
7 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
7 working days

Hard nightguards

Solid hard-acrylic Michigan / Tanner splints for severe bruxism and TMD.

Turnaround
7 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
7 working days

B-Splint

An anterior midpoint contact splint (muscle deprogrammer), often prescribed for TMJ.

Turnaround
7 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
7 working days

DAR-AL

A specialist mandibular repositioning splint for advanced occlusal therapy.

Turnaround
7 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
7 working days

Snoreguards

Mandibular advancement devices — MSi, Silensor-SL and fused designs.

Turnaround
7 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
7 working days

Custom appliances

Bespoke designs made to your prescription — timing confirmed when we quote.

Turnaround
7 working days — standard Working days from receipt Express: Gold 1 day · Silver 2 days
At a glance

Standard turnaround times

Measured in working days from when we receive your scan or impression.

3 working days
Essix retainers
Zendura retainers
Essix with pontics
Additions
Wax-ups(from approval)
Models
Aligners(from approval)
5 working days
Soft nightguards
Soft-hard nightguards
Whitening trays
Seating jigs
Immediate dentures
7 working days
Gumshields
Hard nightguards
B-Splint
DAR-AL
Snoreguards
Custom appliances

Working days only

All times exclude weekends and UK bank holidays. Cases received after 12pm count from the next working day.

Postage adds extra days

Turnaround is laboratory time only — allow additional time for postage in both directions, or ask about our tracked options for faster delivery.

Need it sooner?

Express services

Two ways to jump the queue when a case can't wait — available on any appliance.

Gold Service
1working day

+100% of appliance price

Doubles the standard appliance cost — the fastest way to turn a case around.

Ideal for emergency patients, broken appliances that need replacing urgently, or cases where tomorrow's appointment can't be rescheduled.

Silver Service
2working days

+50% of appliance price

Adds half the standard price — faster than standard, less than Gold.

A good middle-ground when standard turnaround is too slow but Gold is more than you need.

Cut-off times for express services

Send scans for Gold Service before 12pm and we'll ensure your appliance is back with you the next working day.

Snoreguards and dentures need to be received by 10am for same/next-day turnaround.

Send us your first case

Open an account, request a price list, or just send a scan — we'll take it from there.

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