Digital scan
Send from any major intraoral scanner, or email us open STL/PLY/OBJ exports. No portal fees.
Scanner connection guides → New practices welcome
Getting started is simple
Open an account in three steps — no contract, no minimum order, and no setup fee. Tell us a little about your practice, choose how you'd like to send cases, and we'll take it from there. Family-run, DAMAS-accredited and serving practices across the UK since 1978.
Three steps
Open an account in three steps
From first contact to your first fitted appliance — here's the whole journey.
1
Open an account
Request our price list or drop us a line with your practice name, address and the GDC-registered dentist who’ll be prescribing. No contract, no minimum order, no setup fee — we’ll have you ready to send the same day.
Request a price list →2
Set up how you’ll send cases
Choose what suits the practice: send digital scans from any intraoral scanner (iTero, Medit, 3Shape, Dentsply Sirona and more), export open STL/PLY/OBJ files to us, or post impressions with a tracked label. Around Christchurch we also collect free of charge.
See the digital workflow →3
Send your first case
Add a clear prescription — appliance, arch(es), shade, any special instructions and your fit date — and send it over. We make it, keep you posted, and return it ready to fit anywhere in the UK.
Scan & impression requirements →Before you send
What we need from you
Have these ready and your case sails through first time.
Your practice details
Practice name, address and a contact number or email so we can reach you about the case.
A GDC-registered prescriber
Custom appliances are made to a dentist’s prescription — tell us who’s prescribing.
A scan or impression
A digital scan (STL/PLY/OBJ) or a well-taken impression of the relevant arch(es). We send free 3D-printed models with digital cases.
A clear prescription
The appliance you want, arches, material or shade, and anything case-specific — the more detail, the fewer questions back.
Your fit date
When the patient is booked in, so we can match standard, Gold (1 day) or Silver (2 day) turnaround to it.
Three ways in
How to send us a case
Use whichever fits your practice — mix and match whenever you like.
Post an impression
Prefer traditional impressions? Post them in with a tracked Royal Mail label.
Postal options →Free local collection
Around Christchurch and the surrounding area we collect cases free on Mondays, Wednesdays and Fridays.
Ask about collection →Your first case
First-case checklist
A quick run-through for a smooth first order.
- Pick one straightforward case to start with — a retainer, nightguard or whitening tray is ideal.
- Scan or impress the arch(es) and double-check the margins and bite are captured.
- Write a clear prescription: appliance, arches, shade/material, special instructions and fit date.
- Send it digitally or post it with a tracked label.
- We confirm receipt, make it, and return it ready to fit — then just send us the next one.
Before you start
Getting-started questions
The things new practices ask us first.
Is there a cost or contract to open an account?
No. Opening an account is free, there’s no contract and no minimum order. You only pay for the work you send — request our price list to see rates.
How quickly can we start sending cases?
The same day. Once we have your practice details and prescriber, you can send your first scan or impression straight away — there’s no onboarding period to wait through.
Do we need a particular scanner?
No. We work with all major intraoral scanners — iTero, Medit, 3Shape, Dentsply Sirona and more — or you can email open STL/PLY/OBJ exports. See our scanner guides or digital workflow.
Do we have to move all our lab work across?
Not at all. Start with a single case alongside your current arrangements and move more over at your own pace. Many practices begin with one appliance type and expand from there.
What if we’re not local to Christchurch?
Distance is no barrier — we post finished work anywhere in the UK and provide tracked labels for sending cases in. See our postal options. Locally, we also collect free on Mondays, Wednesdays and Fridays.
What do you need on the prescription?
The appliance, the arch(es), material or shade, any special instructions and your fit date. Our scan & impression requirements page lists exactly what we need for each appliance.
Ready to open an account?
Request a price list or send your first scan — no contract, no minimum order, and we'll have you set up the same day.