Connect your iTero scanner
iTero scanners (Align Technology) need iTero support to add a new lab to your account. It is a one-time setup — once we are in your favourites, sending future cases takes a single tap.
iTero Lab ID: 54927 · scan@bridgedentallab.com
Works with: Element, Element 2 / 5D, Lumina
How to send us a iTero case
MyiTero.
On your iTero scanner, tap Find a Laboratory, or visit itero.com/en-gb and use the lab locator.
If Bridge Dental Lab doesn't appear, contact iTero support and ask them to add us using ID 54927 or email scan@bridgedentallab.com.
Restart the scanner once we've been added.
Select Bridge Dental Lab from your favourites when sending cases.
Complete your scan (prep, opposing, bite), fill in the digital Rx in MyiTero, then tap Send.
How to scan the bite
The bite scan tells us exactly how the arches meet — the workflow is the same on every intraoral scanner.
Scan the full upper arch, then the full lower arch.
Ask the patient to close into their normal bite (or the bite prescribed for the appliance) and hold it still.
Scan the buccal (cheek-side) surfaces with the teeth together — capture 3–4 teeth on both the left and right sides so the software can align the two arches.
Check on screen that the arches have snapped together correctly, then export and send as usual.
Retract the cheek and keep the buccal scan steady across both arches. If an appliance needs a specific bite — for example a protrusive construction bite for a snoreguard — capture it in that position and note it on the prescription.
What to include
- The appliance required
- Both arches scanned
- Bites, if required for the appliance
- Which practice the case is for, if you're a multi-practice dentist
Please send any Gold service scans before 11am so we can have your appliance back with you the next day.
No portal? Export an open STL, PLY or OBJ file and email it to scan@bridgedentallab.com. We accept scans from all major scanners with no extra fees — and every appliance order includes free 3D-printed models.
Other scanner guides
We connect to every major intraoral scanner.
Ready to send your first scan?
£20 off your first appliance with the code FIRSTSCAN, and free 3D-printed models with every order.