Scanner guides

Connect your R2 / Gate scanner

R2 / Gate (Megagen) scanners can share through the R2 cloud or export open files. Either way, getting cases to us is quick.

Lab connection details

Email exports to scan@bridgedentallab.com

Works with: Megagen R2 Gate

Step-by-step

How to send us a R2 / Gate case

R2 cloud / open export.

1

Finish the scan in the R2 / Gate software.

2

Share via the R2 cloud, or export an open STL file.

3

Email exports to scan@bridgedentallab.com with the appliance required and any bites.

Bite registration

How to scan the bite

The bite scan tells us exactly how the arches meet — the workflow is the same on every intraoral scanner.

Intraoral bite scan showing the upper and lower arches captured together in occlusion, viewed from the buccal (cheek) side
A clean buccal bite scan — both arches captured together so the software locks them into the correct occlusion.
1

Scan the full upper arch, then the full lower arch.

2

Ask the patient to close into their normal bite (or the bite prescribed for the appliance) and hold it still.

3

Scan the buccal (cheek-side) surfaces with the teeth together — capture 3–4 teeth on both the left and right sides so the software can align the two arches.

4

Check on screen that the arches have snapped together correctly, then export and send as usual.

Retract the cheek and keep the buccal scan steady across both arches. If an appliance needs a specific bite — for example a protrusive construction bite for a snoreguard — capture it in that position and note it on the prescription.

Every case

What to include

  • The appliance required
  • Both arches scanned
  • Bites, if required for the appliance
  • Which practice the case is for, if you're a multi-practice dentist

Please send any Gold service scans before 11am so we can have your appliance back with you the next day.

No portal? Export an open STL, PLY or OBJ file and email it to scan@bridgedentallab.com. We accept scans from all major scanners with no extra fees — and every appliance order includes free 3D-printed models.

Ready to send your first scan?

£20 off your first appliance with the code FIRSTSCAN, and free 3D-printed models with every order.

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